Build verification your way: the Vouchsafe flow builder is now live
Jaye Hackett
TL;DR: Our new verification flow builder is flexible, faster and will keep you compliant. It offers a visual way to choose the evidence you collect and the checks you run.
Flexibility in identity verification and KYC is often promised but rarely delivered. Most platforms give only a handful of switches. We wanted to offer genuine choice.
Early adopters have shaped the builder over the past few months. Today it is ready for every team.
You can start with a template for common use cases like financial services KYC or a right-to-work check, or add steps from scratch to suit a unique process.
Each step is configurable. Make sure the user’s name and date of birth match what you expect. Decide which countries you will accept photo ID from, or which kind of referee you’ll require.
We maintain important guardrails. Vouchsafe always collects the strongest evidence first, to make real-time feedback easier and give the user the best shot at instant, automatic verification.
You can publish as many flows as you need. One might cover customer sign-up, another a high-risk transaction, and a third new-hire screening. Each has different unique URL you can share on your website or in an app to accept applicants.
Get everyone verified with alternatives
Alternatives are a feature we have not seen elsewhere.
If a user doesn’t have what they need to complete a step, you can define equivalents you’d accept instead. For example, fall back to a trusted referee or two supporting documents when a photo ID is unavailable.
Savvy use of alternatives will give your verification rate a boost while keeping everything compliant and automatic. Templates include sensible alternatives by default.
Why choice is important
Risk, regulation and user expectations differ from one product to the next. A mortgage application calls for deeper checks than a small‑value loan. A fintech or credit union following FCA rules faces different rules to a charity onboarding volunteers.
Rigid flows either over‑collect data or push teams into manual work‑arounds. The builder lets you add only the steps you need, stay compliant and move users through faster.
You can try out the new builder right now by signing up to Vouchsafe, or contact chloe@vouchsafe.id for a demo.
We’ve produced a six‑part video series that walks through the platform, from your first verification flow to reading results. Watch the full playlist.
